Health Tourist
Who is a health tourist?
The World Tourism Organization defines health tourism as follows: the use of services that lead to improving or increasing health and increasing a person’s spirit and that lasts in a place outside the person’s place of residence – which is more than 24 hours away
International Patient Department
An international patient is a foreigner who has visited a hospital to receive diagnostic and treatment services.
The International Patients Department is a unit in the hospital whose task is to create the necessary coordination to provide diagnostic and treatment services to foreign patients.
A solution that has been considered in other successful countries in the field of health tourism is the creation and operation of a hospital admission department, which has been accepted and approved as a suitable solution at the international level. This service serves as the hospital’s communication counter with foreign patients from the first contact to receiving treatment and returning home and receiving post-operative care.
IGeneral Objectives of the International Patient Department
Supervise the quality of services and facilities.
Ensure the use of brand-new technologies and highly skilled personnel to complete the treatment of patients within the fastest period possible.
Coordination with the admission department (for the reception of patients), IPD doctors (for the first visit), release department (for the estimation of treatment costs), controlling the services provided for international patients through the related organizations.
The person in charge of all the affairs related to an international patient is the IPD doctor. An international patient would approach the hospital through a tourism organization than after a warm welcome and receiving the documents, the patient would be received and accompanied by the PDI expert. Services provided to international patients are out of turn to ensure the ideal pace and quality.
Necessary documents for International patients :
All previous treatment records such as Radiology
examination results to control the treatment process of the patient
Admission of international patients
According to the IPD protocols, international patients would be accompanied to the Admission of international patients section upon their arrival. If the patient is having their first stay at Zahraye Marzieh hospital, their information would be submitted to the system according to their passport, otherwise the previous information would be thoroughly checked and any modifications in case necessary, would be applied. In case the patient has had pre-arrangements with the hospital, the reception process would immediately start upon arrival and a meeting with the IPD doctor would be scheduled and after complete examinations, if surgeries or any special medical procedures are required, they would be taken into action. If the patient approaches the hospital without pre-arrangements, IPD would accelerate the admission processes and in the meanwhile an appointment for examinations will be set for the patient. It is worth mentioning that during their stay at the Zahraye Marzieh hospital, patients’ welfare and conditions are monitored by the IPD expert constantly and a daily routine of visit will take place. It is worth mentioning that during their stay at the Zahraye Marzieh hospital, patients’ welfare and conditions are monitored by the IPD expert constantly and a daily routine of visit will take place.
Contact form
Contact information
For Address: Isfahan – Jay Street – Shariati Street – Ferdows Hospital, Isfahan
Contact Number: 03135237100
Email: ferdous.hospital21@gmail.com